ABOUT CILCA 360
The care industry is in the midst of a once in a lifetime change to enable it to meet the new aged care quality standards and create a brand of high consumer care and sustainable business.
An integral part of this journey is the capability of leaders within the care industry to create and sustain a culture that supports the achievement of the new standards and beyond.
CILCA 360 is a leadership assessment tool specifically designed for leaders in the care industry, including aged care and disability services.
Its correlated to the Australian Aged Care Leadership Capability Framework enabling organisations to identify their biggest gaps, risks and opportunities in these capability areas for Level 1, 2 and 3 Leaders.
WHY USE CILCA?
Enables you to demonstrate to your key stakeholders that you have an independent view of your leadership capability strengths and areas for improvement.
TARGET YOUR INVESTMENT
Reporting enables you to focus your employee development investment budget where its most needed.
Demonstrate ability to meet new quality standards targeted at assessing leadership competency around Human Resourcing.
IMPROVE YOUR CAPABILITY
Confirm that your investment in development is creating a shift in capability each year.
Allows for industry and organisational benchmarking of capabilities.
CAPABILITY AREAS ASSESSED
CILCA 360 analyses leadership capability in 6 key domain areas.
Behaviours expected by the Care Industry Leader to provide the quality of care that supports positive client and organisation outcomes.
Relationship with, understanding of, and care for self.
Ability to relate to, communicate with, and work effectively with others.
Ability to articulate and promote the organisation's spirit, purpose and strategic direction.
Management of business resources to achieve organistaional goals.
Capacity to foster a working environment that encourages creative and holistic approaches to improvement, innovation and transformation.
HOW IT WORKS
CILCA 360 uses data to drive insights.
These insights provide clarity and enable focused investment, change and performance improvement for organisations.
It shines a spotlight on the most significant gaps for the individual and organisational leadership capability by understanding the current performance against the desired.
Assessment: CILCA 360 provides feedback via 'Description of Self' and 'Description by Others' and takes 15 minutes to complete.
Insights: Detailed reporting provided for participants and optional aggregate (combined/grouped) data for teams and organisations. Access to layers of industry data including performance of leaders at all levels, demographic data and trend information.
Debrief: Receive face-to-face in depth results and debriefs from an accredited practitioner.
Development: Extensive interactive self development workbook, custom-created for the care industry to further enable transformation long after the debrief.
Recommendations. Improve your Return on Investment by knowing exactly where to focus leadership investment and close the biggest gaps.
Within 3 weeks you can have a view of your current leadership capability as an individual and/or as a team.
HOW WE KNOW IT WORKS
We know CILCA360 works because its been rolled out in several major care organisations with impressive outcomes. Read about one of these organisations in the Case Study below.
Learn what challenges this organisation was facing, the process they went through and the positive results they achieved following CILCA360.
"By using the CILCA we were able
to go through a shared journey about
the strengths and opportunities of both
the team and as individuals. The CILCA
allowed a much richer development
discussion than is normally the case
with traditional 360 tools."
- Head of Customer Operations